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Ticket & Ballot FAQs

Ticket & Ballot FAQs

Frequently asked questions for online ticketing

Can I bring alcohol to Lord's?

Lord's is the only international cricket venue in the world where spectators can bring alcohol into the ground.

This amount is limited to two pints of beer or one 75cl bottle of wine per spectator.

Amounts in excess of this will be confiscated.

Click here to read the full ground regulations.

How do I login to the Ticket Website?

If applicants have previously supplied an e-mail address to the Club, M.C.C. will be sending you login details for the site. New applicants may register their details on the Home page of the Ticket Site by clicking 'Register' on the left-hand side of the screen.

How do I submit an order for inclusion in the ballot?

Once you have logged into the site, click on the 'Ballots' tab in the red bar. This will take you to the 'Ballot Landing' screen that shows the ballot for which you are entitled to enter. By clicking on the relevant ballot, applicants can then select the day required from the 'Ballot Events' page. Applicants will then be asked to select the Stand they would like to submit an order for and the number of tickets required on the 'Ballot Section' page. From the 'Summary' page, applicants are asked to check their order thoroughly before pressing the 'Submit' button, which will then prompt the applicant to complete their credit or debit card details. Once the order is submitted applicants will see the 'Ballot Entry Confirmation' screen, at this point an e-mail will be sent confirming the details of your ballot request.

In the ballot may I apply for tickets for more than one match day in a single order?

Yes. Applicants may apply for as many days as they wish. From the 'Summary' page applicants need to press the 'Choose Another Event' button which navigates you back to the list of events and repeat the process for entering the request for that day. However, applicants should be aware that success in the ballots for the various match days is not guaranteed.

In the ballot may I apply for Under 16s tickets?

Yes. Once you have selected the match day required and the section required, applicants may select Adults and Under 16 tickets, but the total number of tickets must not exceed the ballot entry amount. Applicants will be prompted if order exceeds the number of tickets allowed for that specific day.

In the ballot may I choose a specific stand?

Members of M.C.C. for the Members' Friends' Enclosures ballot may place these relevant stands in an order of preference. Applicants for the General Public ballot may select the Stand required.

In the ballot am I guaranteed the tickets I've requested?

Success in the ballot is not guaranteed.

If I am successful in the ballot, will the tickets allocated to me be seated together?

Yes. For an individual applicants order, M.C.C. will allocate the seats requested together.

What should I do if I wish to amend my submitted ballot request a specific day?

An applicant may amend their submit order by login back into the Ticket site. Select the ballot, then on the 'Ballot Event' screen a green tick will against a day previously submitted, click on the day and amend the tickets requested and re-submit quoting card details again. Please note the full process needs to be completed for the amendments to the order to be received by M.C.C. Applicants are also asked to note that the 'Summary' page will always show the full list of the applicants requests including any previously submitted orders. Pressing the 'Submit' button will overwrite any previously submitted requests. An e-mail will be sent showing the ballot request as it then stands.

What should I do if I wish to cancel a specific day from submitted ballot request?

An applicant may cancel a specific day from their submitted order by login back into the Ticket site. Select the ballot, then on the 'Ballot Event' page click on the 'Summary' button, then against the relevant day is a red cross, clicking it removes the request for that specific request. The order must then be re-submitted quoting card details again so the cancellation is registered with the M.C.C. Applicants are also asked to note that the 'Summary' page will always show the full list of the applicant's requests including any previously submitted orders. Pressing the 'Submit' button will overwrite any previously submitted requests. An e-mail will be sent showing the ballot request as it then stands.

I wish to add another day to an already submitted ballot request?

An applicant may add another day to their submit order by login back into the Ticket site. Select the ballot, then, on the 'Ballot Event' screen choose the day you wish to be included in the ballot for and enter the number of tickets required before pressing the 'Summary' button. The order must then be re-submitted quoting card details again so the application is registered with the M.C.C. Applicants are also asked to note that the 'Summary' page will always show the full list of the applicant's requests including any previously submitted orders. Pressing the 'Submit' button will overwrite any previously submitted requests. An e-mail will be sent showing the ballot request as it then stands. 

When will I know if my application has been successful in the ballot?

Applicants, who have submitted an e-mail address to the Club, will be notified of the outcome to their ballot application by e-mail shortly after ballot closing date.

If I am successful in the ballot, do I have the option of cancelling the tickets before the money is taken?

No, the payment for the tickets allocated to you will go through automatically. Tickets may be returned, subject to the provision of the Terms & Conditions of Sale.

If my friends and I submit separate orders, how do we get allocated seats together?

M.C.C. can accommodate requests for seating together from separate applicants. However, the total number in the group may not exceed ten people. Further details as to the process of requesting a group allocation may be obtained by emailing ticketing@mcc.org.uk quoting 'Group Enquiry' in the subject line. 

If I am successful with my ballot application, will the tickets be sent out?

Yes, the tickets will be dispatched as soon as possible.

What should I do if I do not receive a confirmation e-mail?

M.C.C. asks applicants that before confirming your order please check that your e-mail address has been correctly quoted. If the confirmation e-mail is not received, please send an e-mail to ticketing@mcc.org.uk, quoting your name and address to enquire as whether your order has been successfully submitted. M.C.C. will then re-send your confirmation email.

How do I purchase tickets?

If tickets are on sale to your customer group, you must first login into the Ticket Site by using the e-mail address registered with the Club and your specific password. Once logged in click on the 'Tickets' tab on the red bar. The list of available match days appears for you choose from. Click the 'Match Details' button next to the relevant day to see the full ticket and pricing screen, then press 'Buy Tickets'. Applicants then have the opportunity to select their preferred seating area from the 'Stand Availability and Pricing Options' and enter the quantity of tickets required then press 'Buy Tickets'. The applicants 'Basket' appears detailing the tickets selected for you by the system and to purchase these tickets click 'Checkout'. Applicants are then asked to complete their details including card number and expiry date. An e-mail will be sent to you with details of your order.

How do I purchase ticket for Under 16s?

If tickets are on sale to your customer group, you must first login into the Ticket Site by using the e-mail address registered with the Club and your specific password. Once logged in click on the 'Tickets' tab on the red bar. The list of available match days appears for you choose from. Then do the following:

  •     Click the 'Match Details' button next to the relevant day to see the full ticket and pricing screen.
  •     Click 'Buy Tickets'.
  •     Applicants then have the opportunity to select their preferred seating area from the 'Stand Availability and Pricing Options'.
  •     Enter the 'Quantity' of tickets required.
  •     Click 'Buy Tickets'.
  •     M.C.C. advises applicants to, at this point in the process, select 'Adult (16-125) these can be altered to Under 16 (3-15)'.
  •     Once on the 'Basket' screen click on the drop-down box containing 'Adult (16-125) and amend to Under 16 (3-15) next to the relevant ticket.
  •     Click 'Checkout' to complete the purchase.
Am I able to purchase specific seats?

No, applicants only have the opportunity to select a stand; the system will then allocate the next available seats in that stand.

When purchasing tickets, will the seats be together?

Once you have selected the 'Stand Availability and Pricing Options' and 'Quantity', upon pressing 'Buy Tickets' the system will allocated the next available seats together, these will be detailed in the 'Basket', however, if the system cannot allocate you seats together the applicant will see prompt informing them that the seats for that stand are not together. The applicant then has the choice of accepting the seats or removing them from the basket by clicking on the red crosses next to the relevant and selecting another stand or day by pressing 'Continue Shopping' button.

When purchasing tickets will I receive a confirmation e-mail?

At the point where payment is taken, an e-mail will be sent to you detailing the transaction.

Am I able to purchase tickets for other days in a single transaction?

Once you reach the 'Basket' with your selection for a day, by clicking on the 'Continue Shopping' button this will navigate you back to the list of available events.

I wish to purchase tickets for a person who is registered disabled but not confined to a wheelchair, what is the procedure?

Applicants are asked to telephone the M.C.C. Ticket Office on 020 7432 1000.

What credit and debit cards are accepted?

M.C.C. accepts Visa, Mastercard, American Express and Maestro cards. If an applicant has their card changed after submitting an order, please contact the M.C.C. Ticket Office. All other card types including Solo and Electron cards are not accepted as a form of payment.

What food and drink can I buy at the Ground?

There are plenty of options for food & drink within the Ground and MCC is proud to be working with Jamie Oliver’s Fabulous Feasts to present the new and improved Lord's Food Village - find out more

There are also food hawkers who will be wandering around the concourse offering tasty snacks throughout the match.

Other bars and food areas under the Grand, Mound and Tavern Stands have a selection of drinks and food to choose from.

What competitions do the MCCUs compete in?

The six MCCUs compete against each other in the MCC Universities Championship, with the top two going onto the MCC Universities Challenge Final at Lord’s.

They are also part of the British Universities & Colleges Sport competition – where they play other university sides.

Do MCCUs play first-class cricket?

Yes, all six universities play two first-class matches a year against county opposition. They also play an additional fixture against a county which does not have first-class status. 

What formats do MCCUs play?

The county fixtures last for three days, the MCC Universities Championship is a two-day competition, the BUCS and MCC Universities Challenge Final are 50-over competitions and there is also an MCC Universities Twenty20 competition. A wide variety of formats are covered.

Can women be part of an MCCU squad?

Yes, MCCUs are for elite cricketers, male and female.

Does the scheme run in the summer holidays?

Those players who do not get county contracts in the summer are eligible for selection for the MCC Universities side which competes in the Second Eleven Championship.

Can I get a bursary to play cricket?

Each institution has different rules on bursaries so they need to be contacted directly regarding this.

How do I apply to an MCCU?

Like any other student, potential MCCU cricketers have to 
apply to university through UCAS.

However please head to our interested in joining section to find an application form. When filled out, this will notify the institution that you are hoping to attend.

Where can I find more information?

Visit our Twitter page @MCCunis for the latest information and news.

The New Stand

Why is the “Allen” end of the stand uncovered?

The part of the stand closest to the Pavilion has to be sufficiently subservient to the Grade II*-listed building. Putting a roof on the current design would make it too high; building it lower so it could have a roof would impact on the number of seats that can be provided.



In fact, MCC is currently contemplating making the seats above the scoreboard telescopic – up for matches but down on other days, in order to preserve a gap between the Pavilion and the highest part of the new stand.

Why does the scoreboard have to be where it is?

Various scoreboard locations were considered, including under the roof above the top terrace and above the roof on the floodlight mast – both of which were rejected for planning reasons.

The location, in the design is similar to the current location which works well and minimises the number of seats that would be lost – because, as is explained above, the part of the stand closest to the Pavilion already has to be smaller than the rest of the building.

Will there still be a bridge link to the Pavilion?

Yes and it will be at the same level as currently, but will be set back towards the Harris Garden, first because the dressing rooms are increasing in size and secondly so it no longer penetrates the Pavilion’s terracotta wall.

Why is a seat row depth of 850mm proposed in the new Tavern and Allen Stand when Members have voted in favour of 900mm in the Warner?

MCC ran a series of Members’ Focus Groups on the SWP last summer and the feedback from them was it was worth the case for 850mm to be presented to the membership, principally because of the difference in capacity compared to 900mm.

A survey of a Representative Panel of Members confirmed this – 70% said the Committee should present the case for a sub-900mm seat row depth if it thought it could provide a good level of comfort.

The Committee believes the SWP presents an invaluable opportunity to increase capacity for Members and their guests. A seat row depth of 850mm will provide 330 more seats than one of 900mm. With the increase of seat width and of the rake of the stand, the Committee is confident that Members’ comfort will not be compromised.

What about people with mobility issues?

There will be lifts in the stand. There will also be amenity seating – i.e. those with more leg room, more width, or both, for people with mobility issues. Amenity seating will comprise 3% of the overall capacity. A further 1% of the overall capacity will be provided for wheelchair users and their carers.

Will there still be MCC Members-only seating?

Yes. The proposed provision is for c.620 Members-only seats at the “Allen” end of the new stand. In the existing Allen Stand, there are 314 seats in the upper section (a Members-only area on major match days) and 617 seats in the stand as a whole (a Members-only area for the Australia Test). The new stand is being designed in such a way as to allow similarly flexible arrangements – it will simply be a case of where the Club decides to partition the area.

Why are there two restaurants in the new stand – aren’t they taking up space that could be given over to seating?

First, there are two restaurants in the stand because MCC is confident they will be popular both on match days – when restaurants are oversubscribed – and on non-match days, when their pitch-facing views will make them popular both as restaurants and event venues. It is envisaged that the restaurant on the top tier will be open all year round, providing a new high-quality restaurant in St John’s Wood for Members and the public alike to enjoy.

Along with the two open-air concourse bars, the restaurants will enable a variety of catering options to be provided within the stand.

Secondly, restaurants occupy space at the rear of each tier which cannot be used for seats – as the tiers slope up, head room diminishes. Very few extra seats could have been accommodated.

Will there be debenture seats?

This has not been decided. The stand design will be the same whether or not debentures are sold. That will be for Members to decide at a later date.

Will there still be a Middlesex Room?

Yes, there will still be an enclosed bar, next to the Pavilion, from which people can watch the cricket. It will be underneath the scoreboard.

Is anything going to happen to Father Time?

No, he will stay where he is – he will rise above both the new stand and the existing Mound stand. MCC will ensure he can be seen from the Pavilion and still can act as a weather vane.

Didn’t the on the Warner Stand seat row depth at the 2014 AGM bind the Committee to providing 900mm seating for all new stands?

No. The resolution did not bind the Committee to a 900mm seat row depth for future stands.

The Committee is still advocating a seat row depth of 850mm because it believes it will provide excellent levels of comfort and valuable extra seats, and it received a mandate from the Representative Panel to present the case.


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