Retail Manager

Competitive salary in line with experience + bonus + benefit package

Role:

Maintaining the position of MCC as the World’s premier Cricket Club requires high quality services across a wide variety of functions and at all levels. A professional Retail Manager is fundamental to this objective.

MCC is looking for an experienced, enthusiastic and organised individual to manage all aspects of Retail operations to drive forward the Club’s retail business through a variety of channels, including in-ground sales, mail order & internet.

Working alongside Marketing Teams to safeguard the MCC and Lord’s brand identity and quality standards, as well as identifying and developing new business opportunities, ensuring efficient work flow and high customer service standards, will be key elements of the role. Managing the full time and temporary staff in the Lord’s shop with special focus on all major match days, including some weekends, and extended hours where required will also be paramount.

Candidates should have a minimum of three years experience managing a retail operation, preferably within a venue. A thorough knowledge and understanding of retail business, a deep understanding of accounting systems and processes, strong negotiation skills and excellent communication and relationship building skills will be considered essential.

Please forward your CV to jobsatlords@mcc.org.uk or write directly, including CV and salary details, to the HR Department, MCC, Lord’s Ground, St John’s Wood Road, NW8 8QN.