A unique and exciting opportunity has arisen within our Hospitality Operations Department for a Hospitality Coordinator (Restaurants & Debentures).
The successful candidate will be responsible for the coordination and sales of the restaurant business within (but not limited to) MCC restaurants located at Lord’s Cricket Ground, helping to develop the restaurant products, administrate dining ballots, allocating reservations and overall supporting the hospitality team with match day delivery.
Match Day responsibilities include supporting the Hospitality Manager (Restaurants) in the management, briefing and co-ordination across all restaurants. It is essential that the service across these areas are delivered to the highest standards that are expected of the Catering at Lord’s Cricket Ground. The Coordinator will be required to have an in-depth knowledge of MCC’s restaurant and hospitality offerings.
The role involves working closely with the Premium Seating Sales Team as well as liaising with MCC members and Debenture Holders, ensuring their restaurant requirements are met for both domestic and international matches.
MCC is committed to being an equal opportunity employer. All qualified applicants will receive consideration without regard to race, colour, sexual orientation, gender identity, disability, national origin, religion, sex, and or other legally protected status. If you have any particular requirements in respect of the recruitment or interview process, please mention this in a covering email/letter.
REQUIRED SKILLS, EXPERIENCE AND QUALIFICATIONS
- Excellent communication & interpersonal skills.
- Passion to work within the hospitality, restaurant and/or events industry.
- High level of initiative, with administrative and organisational ability.
- An understanding of the importance of customer service/satisfaction.
- Tact, discretion and the ability to work quickly under pressure maintaining a high level of accuracy and attention to detail.
- IT literate, including Word, Excel & Outlook.
- Financial literacy.
Full details can be found within the Job Profile via this LINK
Skills and ability testing may form part of the selection process. If you have any particular requirements in respect of the interview/section process, please mention this in a covering email/letter.
Please submit your CV and a covering email/letter, stating salary expectations, to jobsatlords@mcc.org.uk
Closing date: Thursday 7th March 2024.