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Match Day FAQs

If you're a first time visitor to Lord's, or indeed a regular at the Home of Cricket, here are a few popular questions which you might want to know the answer to

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Digital Tickets

Match tickets for all fixtures at Lord's have now been uploaded into the Lord's App. 

By accessing your digital ticket in advance, it will allow for a swift and easy entry to the Home of Cricket on matchday. Digital tickets are also the quickest and easiest way to view and share tickets with other attendees.

The Lord’s App is free to download simply by clicking the relevant button below, or by searching for Lord’s Cricket Ground in your app store.

Download iOS   Download Android

Please note, once downloaded, your log-in details will be the same as the one you used to purchase tickets online. Once logged in, you can view your tickets via the Wallet section in the bottom right-hand corner of the screen.

Need help with your Lord’s App? Simply watch the below video or take a look at our Digital Ticketing FAQs at the bottom of this page.

 

 

Match Ticket FAQs

2024 Match Day Ticket FAQs

General FAQs

To download the Lord’s App, simply click this link for IOS and this link for Android.

You can easily log in via the Home Screen when you first open the App by clicking on the 'Log in or sign up' button. If you are a returning customer, then simply add your email address and password.

If you are new to the Lord's App, then click 'Register' at the bottom of the screen and follow the on-screen instructions.

Your login details will be the same as for your Lord's account (or your MCC Membership account). If you do not have a Lord's account, you must create one or you will not be able to sign up via the App.

Alternatively, while in the Wallet tab in the App, you can find your settings in the top right-hand corner of the screen.
 

If you don't have a smartphone and aren't able to download the Lord's App to access your match tickets), then you can still receive a 'Print at home' PDF version of your ticket(s) by logging into your Lord's account online. 

*    Go to Buy Tickets: Marylebone Cricket Club Ticketing (lords.org) and login to your account
*    Navigate to 'My Profile' in the top right-hand corner of the screen
*    Scroll down on that menu and click on 'Tickets' 
*    Tick on the set of tickets you wish to print and then click on 'Reprint' in the top right corner
*    Choose some/all of the tickets you wish to reprint and press 'OK'
*    You will then see a pop-up screen with 'Click OK to receive the following items'
o    Confirmation Email
o    PAH Ticket
*    Click OK again, and a further pop-up screen will appear confirming the tickets are reprinting. 
*    Once you have clicked 'OK' for a final time, the PDF tickets and confirmation email will then appear in your email inbox.
*    PDF tickets can be printed or saved to a mobile phone to be scanned in at the entry gates.

If you are still unable to source your tickets via the App or your online account, you may email the Club Services department for assistance via ClubServices@mcc.org.uk

A digital ticket is the safest, most convenient, and flexible way to receive your match ticket whilst increasing protection against fraud. It is also an easy way to go green by printing less paper and therefore better for our environment.

It's our effort to make your Home of Cricket experience the very best.

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