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Accessibility

MCC welcomes everyone to the Ground and recognises that many people who wish to visit Lord’s may have access requirements; details of the facilities and services available to visitors are summarised below.

Where possible, MCC has strived to ensure that Lord’s is an accessible venue. If you have any concerns or queries about your visit to the Home of Cricket, please email accessibility@mcc.org.uk.

Accessibility Group

Since 2016, MCC has had an Accessibility Group comprising staff, members of the public and MCC Members, which works to ensure that all types of disabilities are accommodated at Lord’s.

The Group, which meets four times a year, are also involved with ground development projects and works closely with MCC’s Estates team to ensure that all developments at Lord's are accessible for all.

Note: Blue denotes accessible areas

Information on facilities around the Ground can be found below. Access to all accessible toilets and baby changing facilities is by use of a RADAR key, which can be obtained from stewards in relevant locations.

Compton Stand:

 

Accessible toilets

Baby changing

Ground level

Four (including one with a fully accessible changing room with a hoist)

Adjacent to staircase 2

Lower tier level one

One

 

Balcony

Two

 

Upper tier

Two

 

 

Edrich Stand:

 

Accessible toilets

Baby changing

Ground level

Two

Adjacent to Staircase 3

Lower tier level one

One

 

Balcony

Two

 

Upper tier

One

 

 

Grand Stand:

 

Accessible toilets

Baby changing

Ground level

One

In the accessible toilet

Upper tier

Two

 

 

 

Mound Stand:

 

Accessible toilets

Baby changing

Ground level

One

One in the men’s toilets, one in the ladies toilets

 

Warner Stand:

 

Accessible toilets

Baby changing

Ground level

                       Two                        

 

Terrace level

Two

 

Spectators with disabilities have priority use of the lifts over other spectators.

All lifts have low-level tactile buttons and can be operated by wheelchair users. Push buttons within all lifts are enhanced with tactile signage to assist blind or partially sighted people.

All passenger lifts within Lord’s are fitted with emergency telephones directly connected to the Control Room.

The following areas can be accessed via passenger lifts, all of which are accessible via level access roadways:

  • All levels of the Pavilion
  • Warner Stand- terrace rear seating, terrace wheelchair-accessible area, balcony seating, Pelham’s restaurant.
  • Grand Stand- lower tier rear seating, wheelchair accessible area, suites and upper tier seating.
  • Compton Stand- lower tier rear seating, wheelchair accessible area, balcony seating and upper tier seating.
  • Edrich Stand- lower tier rear seating, wheelchair accessible area, balcony seating and upper tier seating.
  • Mound Stand- suites and upper tier seating.

Signage inside Lord’s and at the entrances to the Ground have upper and lower case lettering, with high contrast between the characters and the background colours of the signs.

 

Lord’s welcome assistance dogs. Dog bowls are available from the Head Steward’s Office.

Although no car parking is available within the Ground on major match days, set down and pick up at the No. 6 car park can be arranged via Club Services as long as it’s booked in advance.

Accessible parking is available within the Ground on minor match days and can be arranged before the match via Club Services, subject to availability.

MCC’s Club Services department can be contacted via clubservices@mcc.org.uk.

Tickets for the wheelchair areas are available by emailing accessibility.tickets@mcc.org.uk or by calling the dedicated Club Services Accessibilty ticket line on 020 7616 8653. Each wheelchair ticket holder may be issued with one free-of-charge carer/companion ticket. 

Applications for spaces in the wheelchair areas are available via the public ballot system, or on a first come, first served basis during general sale. Availability cannot be guranteed.

There are numerous wheelchair areas around the Ground. If you need help finding any areas, please speak to a steward.

Compton Stand:

 

Info

Number of spaces

Ground level

Uncovered area

7

Lower tier

Elevated position, covered area

33

Balcony

Level 2, covered area

8

 

Edrich Stand:

 

Info

Number of spaces

Ground level

Uncovered area

9

Lower tier

Elevated position, covered area

24

Balcony

Level 2, covered area

1

 

Grand Stand:

 

Info

Number of spaces

Lower tier

Elevated position, covered area

14

 

Mound Stand:

 

Info

Number of spaces

Ground level

Uncovered area

15

 

Warner Stand:

 

Info

Number of spaces

Ground level

Uncovered area

14

Lower tier

Covered area, dress regulations apply

21

 

Pavilion:

 

Info

Number of spaces

All areas

Dress regulations apply

25

In June 2006, MCC launched an audio description service which provides visually impaired spectators with ball-by-ball commentary of matches at Lord’s.

For all international matches, matches involving Middlesex, or matches in The Hundred, commentary is provided by BBC. On several other match days, MCC provides its own commentary service.

Headsets are available from the Head Steward's Office (located at the back of the Mound Stand). The headsets fit over a standard hearing aid.

Spectators visiting Lord's on an international match day are advised to book a headset to ensure availability. Please get in touch with the Head Steward’s Office: 020 7616 8590.

Fixtures for the 2024 season:

Friday 12 April MCC v Scotland A
Thursday 9 May Oxford v Cambridge
Friday 10 May Eton v Harrow
Thursday 16 May UK Armed Forces T20 Cricket Day
Friday 17 May MCC Women's Day
Friday 28 June Schools Open T20 Finals Day
Tuesday 2 July BUCS Men's Finals Day
Wednesday 3 July BUCS Women's Finals Day
Monday 22 July MCC v ECB Chair's Disability XI
Sunday 15 September Voneus Village Cup Final

MCC has partnered with Picturepath to help people with special educational needs to visit Lord’s.

The free Picturepath app allows visitors to create bespoke visual timelines using images from around the Ground, enabling them to see, plan and prepare for each stage of their matchday visit.

Picturepath's ‘Visit with Picturepath’ feature has been designed to help fans with additional support needs, such as autism, who may struggle in heightened sensory environments.

The app aims to reduce sensory stress and anxiety and create a more welcoming and inclusive experience for all.

Download Picturepath for free:

iPhone  Android

 

MCC has introduced a Sensory Room to help people that have sensory processing disorders such as autism and dyspraxia.

Those with sensory disorders can quickly become overwhelmed and find a busy sports ground environment too stressful. This will often cause the person and their carer to leave or, in most cases, not feel that watching live cricket is possible.

The room is designed to create a safe and calming environment for its users, regardless of age. The suite has a maximum occupancy of six at a time and is available on a come-and-go/first-come, first-serve basis.

Those wishing to use the Sensory Room should contact the nearest steward or volunteer, who will guide them to the room.

Persons Living with Dementia

For persons living with dementia, and their carers, a visitor pack is available from the Head Steward's Office.

This pack contains useful information, meeting points, a place to store tickets and a simple ground map. This can be collected on the day or reserved in advance by calling 020 7616 8590.

Many of our front-line staff and all of our 'Happy to Help' volunteers are trained to support people with Dementia; the majority of our volunteers are also Dementia Friends.